About Our Online Patient Help Desk Services in Philadelphia
Our company offers virtual assistant services for providers in Philadelphia and across the USA. We aid healthcare practices in maintaining maximum patient satisfaction with our highly skilled support team. Our customer service answer all calls coming to your medical practice and assist your in-house staff in reducing the burden of administrative tasks.
Hiring virtual healthcare help desk services from our company is more cost effective than other competitors. Additionally, our assistance in managing appointments is pivotal to achieving highest patient satisfaction and optimal revenue cycle.
Our Online Medical Assistant Services For Healthcare Professionals
Virtual Medical Receptionist
Provider Administrative Support
Medical Billing Virtual Assistant
Virtual Telehealth Specialist
Remote Patient Monitoring Assistants
Virtual Medical Scribe
Virtual Medical Coder
Remote Chronic Care Management
Benefits of Outsourcing Virtual Medical Assistant Services From Us
Cost-Effective Solution
The major benefit provider will get by outsourcing is being able to lower financial strains on their practice. In-house medical assistants are costly and can put severe burden on financial and administrative means. Whereas, we offer access to top-tier virtual assistants without the need to pay huge amounts to avail their expertise.
Time Optimization
We offer healthcare practitioners effective use of their time. Online medical receptionists of our company perform tasks such as investigating claim denials, remote monitoring, etc and allow you to focus on just patient care, above everything else. The freedom you receive by hiring us fosters growth and quality-centric patient care.
Seamless Integration
Our online help desk services offer seamless integration into your existing workflow. The transition from in-house team to our experts offers smooth experience resulting in optimization in accuracy of daily operations. We enhance the experience of your patients and end the constant headaches of huge amounts of complaints against in-house team ineffectiveness.
Top-Level Expertise
We have a team with deep-rooted expertise and decades of experience in the healthcare industry and know the ins and outs of complexities of it. Having well-versed medical assistants allows us to navigate intricate billing procedures rather easily and offer tailor-made solutions. Providers can use our skills to improve their patient’s experiences and reduce overhead costs easily.
24/7 Available Staff
Our virtual patient assistant help desk remains available 24/7 knowing that medical emergencies are not bound to typical office or practice time. Hiring us provides the benefit of flexibility and round the clock running of practice to cater patient’s needs and duty of care to physicians. Free standing emergency rooms, urgent care clinics and chronic care practice can avail a wide variety of benefits from our services.
Why Hire a Virtual Assistant for Your Practice?
- Appointment Scheduling & Calendar Management
- Patient Data Management
- Billing and Invoicing
- Documentation and Transcription
- Telemedicine Support
- Email & Communication Management
- Prescription Renewals & Refill Requests
- Task Automation & Workflow Optimization
- Compliance Monitoring
Frequently Asked Questions
What is a medical billing company and how can it help me?
What are the services offered by your medical billing company?
How does your company handle medical claims reimbursement and denials?
